We invite you to explore the possibilities – and visit us in store!
About Optical Excellence
We’re proud to offer exceptional customer service and one of the best selections of fashionable frames in the Ottawa region. With on-site lens cutting technology, we ensure precision, quality, and unmatched attention to detail. Our team also specializes in crafting bifocals and progressives, expertly shaped to fit your eyes, as well as custom-fit contact lenses designed for superior comfort and clarity.
Meet the team
Bruce
Bruce is a highly-educated Optician dedicated to vision quality and eye health. He is an award-winning Optician and contact lens specialist with over 40 years of experience in the optical industry. Bruce began his career in a lab manufacturing prescription lenses by hand. He worked for many of Ottawa’s leading independent optical stores and retail chains before venturing out on his own to relaunch Optical Excellence.
Wendy
Wendy is Bruce’s partner in both life and business, and has supported the shop since 2004. She’s now working behind-the-scenes focusing on accounting, sales management, and more.
Walker
Walker joined the team in 2017, assisting the shop in sales and administration. More recently, he’s undertaken studies to become an Optician, and will be certified by summer 2026. His sharp attention to detail makes him skilled in frame fittings, adjustments, and repairs.
Vicky
Vicky has known Bruce and Wendy for over 30 years, and joined them at the shop in 2018 as a Sales Associate. Working in the optical industry for more than a decade, she has a keen eye for finding customers the perfect frame – you’re in great hands with Vicky! Her passion for ensuring outstanding customer care is evident in every interaction.
The Family Business
Optical Excellence, in business since 1986, offers top-quality service and a unique selection of affordable and fashionable eyewear. We are located in the Glebe neighbourhood of Ottawa.
In 2004, Bruce and Wendy Tobin took ownership of Optical Excellence, revitalizing the Glebe’s original optical store and bringing new energy to a beloved local institution. They expanded the eyewear selection with stylish international brands, introduced on-site custom contact lens fittings, and invested in advanced equipment for same-day lens cutting. In 2013, the store underwent a complete renovation, transforming the space into a modern and welcoming environment for all our clients.
I have been purchasing my eye glasses for several years from Bruce and the great staff at Optical Excellence. They’re always willing to go the extra mile to make sure you are satisfied with your glasses, and after-purchase service is also great. I like to make a bold statement with my glasses, and Bruce and his staff ensure they have something different on hand. I get asked all the time where I got my glasses.
Keep up the great work, Optical Excellence! I can’t wait to see what you have for my next set of glasses.
Steve Templeton